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Connecting to a Computer (2) I'm trying to install the printer driver using a USB Hub. The "Preparation for setup is finished." dialog boxappears and the P-touch was connected, but the installation does not continue. Printing is not possible. (P-touch Editor 5.3 for Mac)
Error Messages/LED Indications (5) I get an error message and cannot update the firmware. (Windows 10 or later) The tape colour is not recognised. I get the error message "Tape colour not recognised" when I install a tape cassettein the printer. Why does my machine display "Cutter Error!" or "Cutter Malfunction!" ? Why does my machine display "Low Battery!" when I press the print key? Why does my machine display "Text Too Long!" when I press the print key?
Operating System (3) I cannot select my printer in P-touch Editor. (For macOS 10.13 or later) I get an error message and cannot update the firmware. (Windows 10 or later) P-touch Editor crashes when I open it on my Mac.
Machine (9) How do I reset the machine to the default settings? The display remains blank after turning on the power. The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used. The tape does not cut well. The tape got jammed in the printer or the tape got stuck inside the printer. When I press the print key, the power turns off. Which brands of Ni-MH rechargeable batteries do you recommend? Why does my machine display "Low Battery!" when I press the print key? Why doesn't my machine turn on when the Power key is pressed?
P-touch Editor (Mac) (8) Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac) I cannot select my printer in P-touch Editor. (For macOS 10.13 or later) I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac) I want to know how to use P-touch Editor (P-touch Editor 5.0 for Macintosh). Printing is not possible. (P-touch Editor 5.3 for Mac) P-touch Editor crashes when I open it on my Mac. When I try to load data from a CSV file into the P-touch Editor software for Macintosh, the characters in the data become garbled. Where can I download the latest P-touch Editor for Mac?
P-touch Editor (Windows) (2) The tape colour is not recognised. I get the error message "Tape colour not recognised" when I install a tape cassettein the printer. When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
Printing (13) How do I set tape margins and what features are they? I want my printer to use less tape for each label. (P-touch Editor 5.x) Printing is not possible. (P-touch Editor 5.3 for Mac) Stripes appear on my label. The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used. The label is not printed even though I pressed the print key. The printed label contains blank horizontal lines. The tape got jammed in the printer or the tape got stuck inside the printer. The top and base layers of the laminated tape are misaligned. When I press the print key, the power turns off. When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part. Why does my machine display "Low Battery!" when I press the print key? Why doesn't my machine turn on when the Power key is pressed? More
Uninstallation (1) I'm trying to install the printer driver using a USB Hub. The "Preparation for setup is finished." dialog boxappears and the P-touch was connected, but the installation does not continue.
