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Advanced Functions (for Administrators) (7) Change the Setting Lock Password Configure Public Mode for Secure Function Lock 3.0 Configure Secure Function Lock 3.0 Using Web Based Management Factory Reset Machine Reset Set the Setting Lock Password Turn Setting Lock On
Cloud (4) How do I print since Google Cloud Print is discontinued? Printing with the Cloud Setting up the Web icon (Brother Web Connect) function. What is Brother Web Connect?
Copy (8) Blank page or some colors are missing. Can I print in monochrome if one of the colour toners run out? Curled or wavy Ghosting images The colour of your printouts is not what you expected Toner scatter or toner stain Uneven colour density across the page White spots
Error Messages (42) (Video) Replace the Toner Cartridge 2-sided Disabled Belt End Soon Calibrate or Calibration Failed or Calibration. Cartridge Error Cover is Open Drum ! Drum End Soon Drum Stop I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "ReplaceToner". I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after Ireplace the drum unit with a new one. I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after Icreated a CSR or a Self-signed Certificate (macOS) Log Access Error Manual Feed No Belt Unit No Drum Unit No Paper / No Paper T1 No Paper MP No Toner No Tray / No Tray T1 / No Tray1 No Waste Toner Out of Memory / Print Data Full Paper is Jammed in the Back of the Machine Paper is Jammed in the Manual Feed Slot Paper is Jammed in the Paper Tray Paper is Jammed Inside the Machine Paper is Jammed underneath the Paper Tray Print Unable ## Registration or Registration failed. Replace Fuser Replace PF Kit xx Replace the Belt Unit Replace the Drum Unit Replace the Waste Toner Box Short Paper Size Error Size Mismatch Small Paper The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device). Toner Error Toner Low WT Box End Soon More
Fax (8) Blank page or some colors are missing. Can I print in monochrome if one of the colour toners run out? Curled or wavy Ghosting images The colour of your printouts is not what you expected Toner scatter or toner stain Uneven colour density across the page White spots
Linux (17) Can I use my Brother printer with a 64 bit Linux distribution? (Linux) Delete a network scanner entry. (Linux) How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux) I cannot install the driver when using the Driver Install Tool. (Linux) I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file ordirectory" error on Gentoo (Linux) I want to print using CUPS while keeping SELinux enabled. (Linux) I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux) Large characters are printed incorrectly. (Linux) My machine prints 2-sided when I select 1-sided printing in the driver (Linux) The downloaded driver's name is different from my machine's name. (Linux) The driver installation finished successfully but I cannot print. (Linux) The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux) To install the printer driver easily using a tool. (Linux) Uninstall printer drivers (Linux) Uninstall Scan-key-tool. (Linux) Uninstall the scanner driver. (Linux) When I print images, the quality is not good (Linux) More
Mobile (15) Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan? Can I select paper trays from my device (Android™) using the Brother iPrint&Scan? Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan? How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine? Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad. Print a web page from iPrint&Scan when using an Android™ mobile device. Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad. Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device. Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS) Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device. The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device). Update your machine's firmware using Brother iPrint&Scan (Android / iOS) What is Brother iPrint&Scan? Which connection can I use to print from my device (Android™) using Brother iPrint&Scan? Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan? More
Paper Feed / Paper Jam (12) Curled or wavy Envelope creases Load and Print on Envelopes in the Manual Feed Slot Load and Print on Labels in the Manual Feed Slot Load and Print Paper in the Manual Feed Slot Load Paper in the Paper Tray Paper is Jammed in the Back of the Machine Paper is Jammed in the Manual Feed Slot Paper is Jammed in the Paper Tray Paper is Jammed Inside the Machine Paper is Jammed underneath the Paper Tray Wrinkled printout More
Print (59) Adjust colour settings by using the custom setting in the printer driver Blank page or some colors are missing. Brother iPrint&Scan cannot find my Brother machine (macOS) Calibrate Colour Output Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan? Can I print in monochrome if one of the colour toners run out? Can I select paper trays from my device (Android™) using the Brother iPrint&Scan? Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan? Cancel a Print Job Cannot print after a Windows 10 update (June 2020) Change the printer driver settings (Windows / macOS) Colour offset Coloured spots at 94 mm (3.7 in.) intervals or at 29 mm (1.1 in.) intervals Colours are light or faint on the whole page Configure the Store Print Log to Network Settings Using Web Based Management Curled or wavy Envelope creases Ghosting images Horizontal coloured lines appear on the page How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine? I cannot find some options in the Print dialogue box (macOS 11 or later) I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15) I cannot print from my computer via USB. I cannot print using my Brother machine on a wired network. (Windows / macOS) I cannot print using my Brother machine on a wireless network (Mac) I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print? Missing thin lines in images My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021) Possible solutions for print quality issues Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad. Print a web page from iPrint&Scan when using an Android™ mobile device. Print as a Booklet Automatically (Windows) Print as a Poster (Windows) Print both sides of paper or a booklet automatically Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad. Print Documents Securely Using SSL/TLS Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device. Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS) Printed pages are compressed, horizontal stripes appear, or characters in the margins are cut off Printing / Scanning with a mobile device Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device. Reduce Printing Noise Reduce Toner Consumption Secure Print (Mac) Secure Print (Windows®) Some characters are missing when printing PDF files from Adobe® Acrobat® /Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this? The colour of your printouts is not what you expected The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device). The printer status is Offline or Paused. Toner scatter or toner stain Toner smears easily Uneven colour density across the page Vertical coloured streaks or bands appear on the page Vertical white streaks or bands appear on the page Which connection can I use to print from my device (Android™) using Brother iPrint&Scan? Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan? White spots Wrinkled printout More
Scan (8) Brother iPrint&Scan cannot find my Brother machine (macOS) How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine? Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device. Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS) Printing / Scanning with a mobile device The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device). Which connection can I use to print from my device (Android™) using Brother iPrint&Scan? Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?