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Advanced Functions (for Administrators) (1) Protect your Brother machine against unauthorised access over the network
Error Messages (9) "No response" error message appears, when updating the firmware. Drum Life End Soon The Drum LED is still on or flashing after I replace the drum unit with a new one. The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x. The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message"Toner Low" or "Toner Life End". What do the LED indications mean? When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PCscreen. What do I do?
Linux (18) All print jobs are aborted and nothing is printed. (Linux) I cannot install the driver when using the Driver Install Tool. (Linux) I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux) I want to print using CUPS while keeping SELinux enabled. (Linux) I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the followingerror message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux) I'm using openSUSE 11.3. I cannot print to my Brother Machine. (Linux) I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux) I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux) Large characters are printed incorrectly. (Linux) Paper size settings are unavailable when I print from OpenOffice (Linux) Pre-Required Procedures (Linux) Print command (cupswrapper) (Linux) Print command (LPR) (Linux) The downloaded driver's name is different from my machine's name. (Linux) Uninstall printer drivers (Linux) Uninstall Scan-key-tool. (Linux) Uninstall the scanner driver. (Linux) When printing with monochrome laser printer, the print position shifts. (Linux) More
Mobile (1) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
Others (2) I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine. The lights in my room flicker when the printer is warming up. I get a short electric surge when the printer is warming up to printthe first page. The lights in my office or work flicker or dim when using the printer.
Paper Feed / Paper Jam (7) How do I clear paper jams? My Brother machine misfeeds paper. Printouts have a curl or wave. Printouts have wrinkles or creases. The paper is skewed when it's printed. The printed letters are slanted, positioned incorrectly. The printer does not feed paper from the manual feed slot.
Print (57) Black toner marks appear across the page. Can I print from DOS applications? Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? Can I print using the IPP protocol on Windows XP? Cannot print after a Windows 10 update (June 2020) Change the printer driver settings (Windows / macOS) How can I activate/deactivate the Toner Save Mode? How can I change the printer settings? How can I print from a Linux system? How can I print the pages in reverse page order in Windows? How do I cancel print jobs using the printer control panel? How do I print a Test page? How do I print envelopes from the manual feed slot in Windows applications? How do I print envelopes from the manual feed slot using WordPerfect® 9, 10 or 11 for Windows®? How do I reprint the last print job? I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images arejagged. I cannot print from my computer via network (for Macintosh). I cannot print from my computer via network. (For Windows) I cannot print from my computer via USB. I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater) I'm using Mac OS X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do? I'm using my Brother machine in a Windows XP / Windows Vista networked TCP/IP environment. I was able to print, butsuddenly I cannot print. Why? I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine staysoffline and I cannot print. I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock andkeep it from returning? Lines appears across the page. My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021) Print on both sides of the paper. Printouts are completely black. Printouts are faint. Printouts have a curl or wave. Printouts have a gray background. Printouts have toner specks. Printouts have wrinkles or creases. Some characters are missing when printing PDF files from Adobe® Acrobat® /Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this? The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The image is ghosted. The paper is skewed when it's printed. The printed letters are slanted, positioned incorrectly. The printer cannot print full pages of a document. An error message MEMORY FULL is printed. The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out. The printer prints garbage. The printer status is Offline or Paused. The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word2010. Vertical black lines appear on the printout. What is the unprintable area of the page? When I print from Adobe® Illustrator® with the ‘Improve Grey Printing’ option enabled, the document with halftone setting does notprint as expected. When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, theright or left hand portion of the page is blank or it prints on a separate piece of paper. When I print, marks or stains appear on the page. The mark consistently repeats vertically down the printed page. Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ? White lines appear across the page. White lines appear down the page. White spots appear in areas of dense black printing. White spots on black text and graphics or black spots appear at 75 mm (3.0 in.) intervals. More
Scan (3) Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
